Qualifications:
- Bachelor's degree in Business, Finance, or a related field, or equivalent work experience
- Proficiency in Microsoft Word and Excel
- Ability to work independently and collaboratively with minimal supervision
- Excellent communication skills
Personal Attributes:
- Strong interest in software licensing, subscription models, and publisher programs
- Ability to prioritize and perform work within required time frames
- Ability to multitask and adapt in a fast‑paced, high‑volume environment
- Clear and timely written and verbal communication skills
- Strong organizational skills with exceptional attention to detail
- Critical thinker with a proactive problem‑solving mindset
- Willingness to take ownership and see renewal opportunities through completion
- Team‑oriented with a strong work ethic
Want to learn more about WWT? Check us out here:
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $51,600-$64,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:Health and Wellbeing: Health, Dental, and
- Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com.
Equal Opportunity Employer
#LI-JT3
#LI-REMOTE
Requirements:
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join the SCLO Team?
The Software Renewals Associate (SRA) role resides within our Sales Operations Software & Licensing Operations team and interacts directly with Inside Sales, Account Managers, Finance teams, authorized software publishers, and end‑user customers as needed.
This role is responsible for supporting software subscription and license renewals, including renewal forecasting, consolidation, co-terming, and cleanup, as well as quoting renewal and new software subscription opportunities for assigned accounts. The Software Renewals Associate works closely with Inside Sales Representatives and Procurement Specialists to ensure renewal quotes are delivered accurately and on time, and that orders are properly structured and processed in internal systems.
The Software Renewals Associate also supports Software Renewal Specialists and Senior Specialists with additional bandwidth needs related to software lifecycle management, licensing alignment, and renewal execution. This role contributes directly to achieving both team and corporate goals through proactive renewal management, strong attention to detail, and consistent execution.
Clear, timely, and proactive communication is critical to success in this role.
Responsibilities Include
- Build and maintain strong working relationships with account teams and internal operations partners, including sales, procurement, and finance.
- Provide sales support to the extended team during periods of high renewal volume.
- Develop and maintain expertise in baseline processes related to software renewals, licensing models, and subscription management.
- Become proficient in the use of publisher portals, licensing tools, and internal renewal management systems.
- Be responsible for managing assigned software renewal accounts and maintaining accurate renewal pipelines.
- Ensure software entitlements, agreements, and renewal data are accurate, scrubbed, and published correctly in internal systems.
- Manage the team email alias to ensure timely responses to renewal‑related requests.
- Proactively quote renewals 60–90 days prior to expiration to support on‑time bookings and renewal performance metrics.
- Provide renewal status updates to Software & Licensing Operations leadership and program stakeholders.
