SO WHATS THE STORY – RETAIL REGIONAL MANAGER – LONDON & SOUTH UK

We’re on the lookout for a dynamic, strategic, and inspiring Regional Manager, based in London, to lead and empower our Store Managers across London and the South of the UK. This pivotal leadership role is key to driving operational excellence, elevating the customer experience, and delivering commercial success across Dr.Martens stores.

As a Retail Regional Manager, you’ll be responsible for overseeing multiple store locations, ensuring each one operates efficiently, meets sales targets, and reflects our brand values. You’ll be a key player in shaping the future of our retail operations, developing talent, and fostering a culture of high performance and continuous improvement.

At Dr. Martens, we live and breathe our 3 core values —they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

THE ROLE – RETAIL REGIONAL MANAGER – LONDON & SOUTH UK

• Drive operational excellence across all stores, ensuring compliance, efficiency, and high retail standards.
• Lead and develop Store Managers to achieve sales targets, deliver exceptional customer experiences, and uphold brand values.
• Manage regional P&L, budgets, payroll, and stock control to maximize profitability.
• Champion a culture of performance, engagement, and continuous improvement through coaching and succession planning.
• Collaborate with cross-functional teams to execute marketing campaigns, visual merchandising, and in-store events.
• Act as the key communication link between stores and head office, sharing insights, feedback, and strategic direction.

Your technical ability will go hand in hand with our DM Way success factors:

• Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
• Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
• Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
• Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
• Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
• Organise: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team

WHAT’S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Opportunities for growth
• Access to Private Healthcare (BUPA)
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply Now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.