Remote Social Media Content Reviewer & Data Entry Operator (Immediate Start)

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About the Company

TELUS International is a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands. We are committed to fostering a diverse and inclusive work environment where team members can thrive and grow their careers.

Job Description

We are seeking highly motivated individuals to join our team as a Remote Social Media Content Reviewer & Data Entry Operator. This is an exciting opportunity for someone looking to start immediately, with full training provided. In this dual role, you will be responsible for reviewing social media content to ensure compliance with community guidelines and performing accurate data entry tasks. This is a 100% remote position, allowing you to work from the comfort of your home.

Key Responsibilities

  • Review and moderate user-generated content across various social media platforms according to established guidelines.
  • Identify and escalate content that violates policies, ensuring a safe online environment.
  • Perform accurate and efficient data entry from various sources into our internal systems.
  • Maintain high levels of data integrity and confidentiality.
  • Collaborate with team members and supervisors to ensure consistent application of policies and processes.
  • Participate in ongoing training and calibration sessions to stay updated on policy changes and best practices.

Required Skills

  • Excellent command of the English language (written and verbal).
  • Strong attention to detail and ability to identify subtle nuances in content.
  • Proficiency in basic computer applications and web browsing.
  • Reliable high-speed internet connection and a dedicated quiet workspace.
  • Ability to work independently and manage time effectively in a remote setting.
  • High level of integrity and ability to handle sensitive and graphic content responsibly.

Preferred Qualifications

  • Previous experience in content moderation, data entry, or a related field is a plus, but not required.
  • Familiarity with social media platforms and their community standards.
  • Experience working in a remote capacity.
  • Ability to adapt quickly to new processes and tools.

Perks & Benefits

  • Competitive hourly wage.
  • Comprehensive paid training provided.
  • Opportunity for professional growth and development.
  • Flexible work-from-home schedule.
  • Access to a supportive and collaborative remote team environment.
  • Health and wellness benefits (where applicable).
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