Master Stylist

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Overview

We are seeking a Master Stylist at Ulta Beauty. The Master Stylist is responsible for engaging with guests, consulting on hair care needs, and recommending products and services. Delivers quality professional services with an emphasis on the guest's total look, supporting the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance, people, and process. This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Principal Duties & Responsibilities

  • Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
  • Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
  • Perform product demonstrations with guests to drive sales and guest service experience.
  • Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
  • Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about ingredients and benefits to better serve guests.
  • Maintain prompt, regular attendance.

People

  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner.
  • Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
  • Establish professional peer and brand partner relationships that foster a shared interest in delivering exceptional guest experience.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
  • Attend mandatory trainings and meetings to enable continuous professional development.

Process

  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
  • Follow established service protocols to ensure a consistent and exceptional guest experience.
  • Utilize appropriate booking and clientele systems to book guests for return services and for events.
  • Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
  • Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
  • Adhere to the Ulta Beauty dress code.
  • Protect company assets by following loss prevention best practices and providing exceptional guest service.
  • Execute other operational tasks as directed.

Job Qualifications

Education

  • Cosmetology license

Experience

  • Previous relevant work experience is required

Skills

  • Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills in all service categories.
  • Proficiency with use of equipment and chemicals needed to perform technical work
  • Proficiency to demonstrate, recommend and sell pro hair care and makeup products
  • Developed communication skills
  • Ability to work independently and as part of a team
  • Ability to build and maintain strong customer relationships, and build clientele

Special Position Requirements

  • Work a flexible schedule to include days, evenings, weekends, and holidays

Working Conditions

  • Continuous mobility during shift
  • Continuous lifting and/or moving up to 10 lbs. during shift
  • Frequent bending, reaching, and twisting during shift
  • Ability to stand for long periods of time during shift
  • Continuous coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine reasonable accommodations.

The pay range for this position is $ $20.00 / Hour with the opportunity for eligible associates to earn services pay pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page:

About

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and makeup services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of state and local laws.


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