Company Description AbbVie\'s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\'s lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description Located in the UK - can be home or office based in Maidenhead Please note salary range provided is relevant to the US location only Purpose: This position supports the Safety Operations organization to achieve its mission of improving patient lives by delivering high quality, and timely adverse event management and through driving industry leading ICSR operations, ICSR standards and technology at AbbVie. The Manager, Office of Safety Operations sits in the ICSR Compliance department within the Safety Operations function. This position is responsible for monitoring and ensuring compliance with the global regulatory reporting of ICSRs. The role includes management of investigations to address compliance deviations and drive continuous improvement, as well as managing license partners to ensure alignment on reporting obligations and safety data exchange requirements. The successful candidate will also support internal and external audits and regulatory inspections by leading in the front room, providing documentation, data analysis, and subject matter expertise related to ICSR processes, Responsibilities: Designs and implements compliant and efficient ICSR pharmacovigilance processes, technologies & training Leads improvement of Abbvie\'s global clinical and post-marketing case management processes, technology & training Implements new ICSR pharmacovigilance legislation into quality systems, metrics, technical requirements & training Leads effective cross-functional collaboration with an emphasis on building business relationships with relevant AbbVie stakeholders, including PPS, Commercial, GMA, RDQA, and Affiliates to establish and maintain harmonized ICSR processes Leads internal audits and external regulatory inspection activities; supports functional corrective and preventive action investigations Supports PPS\' understanding of the changing regulatory environment as it impacts ICSR management, process, technology, and people Leverages global data and cross-functional insights to optimize global ICSR operations including design of effective training approaches Manages process improvement initiatives with effective change management and rapid solutioning of unanticipated issues Manages identification, prioritization, and timely resolution of potentially impactful issues, including clear communication and follow-up across stakeholders through resolution, prevention, and trending Responsible as a senior member of the Office of Safety operations team for driving compliance and process business excellence for all ICSR PV activities Presents results to senior AbbVie stakeholders. May participate in governance meetings, and maintains strong working relationship with colleagues in PPS, RDQA, and Affiliate PV & Quality organizations Develops and manages a team of AbbVie staff to execute the above responsibilities, including coaching/mentoring for staff performance and development (up to 5 people) Qualifications Bachelor\'s Degree or equivalent in related science field. Experience within the pharmaceutical industry experience; including within pharmacovigilance Global experience Core knowledge of global Pharmacovigilance regulations (ICH, EMA, FDA) and the affiliate environment, with a firm understanding of related quality assurance systems Experienced in health authority inspections and/or internal or third-party audits Experienced in developing training & quality documents (SOP / Guidelines / CAPAs) Skilled in data interpretation; experienced with using excel Proficient in case processing processes, procedures, conventions Able to influence across stakeholders and manage within a cross-functional matrix; seen as a collaborative partner within the organization Able to identify, assess, and effectively manage business and compliance risks Experience in leading cross-functional teams preferred Established influencing skills Additional Information AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html #J-18808-Ljbffr