Enercare Inc. is one of Canada's largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. <br><br>A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.<br><br>If you are ready to become one of our Experts, we would love to hear from you.<br><br><strong>Job Title: Manager - Administration</strong><br><br><strong>Reporting To: General Manager</strong><br><br><strong>Department: Administration<br>Location: Tecumseh, ON</strong><br><br><strong>Pay Range: $80,000 - 100,000 per year</strong><br><br><strong><strong>Position Summary:</strong></strong><br><br>The Manager, Administration is responsible for overseeing and executing a wide range of administrative, compliance, fleet, safety, and operational support functions. This role ensures smooth day-to-day operations by coordinating documentation, supporting internal departments, managing key administrative workflows, and maintaining compliance standards across the business. The position supports Finance, Accounting, Fleet, HR/Onboarding, Safety, and Project Administration teams through effective coordination, documentation management, and process oversight.<br><br><strong><strong>Key Duties & Responsibilities:</strong></strong><br><br><strong>General Administration</strong><br><ul><li>Provide comprehensive administrative support to the General Manager and branch leadership.</li><li>Coordinate day-to-day operational workflows, documentation routing, filing, and record maintenance.</li><li>Prepare, organize, and distribute reports, trackers, and internal communications as required.</li><li>Support employee inquiries and administrative needs across the branch.</li></ul><br><strong>Financial & Payroll Administration</strong><br><ul><li>Perform physical bank deposits and maintain required documentation.</li><li>Support posting of payment journals to ensure accurate financial documentation flow.</li><li>Track payments to Syles belonging to ST and ensure proper routing.</li><li>Administer commission payroll processing by coordinating documentation, validating inputs, and preparing submissions.</li><li>Support escalated accounts receivable collections by conducting follow-ups and maintaining records.</li><li>Collaborate closely with the Accounting & Finance teams to ensure accurate documentation flow, alignment on financial procedures, and timely processing of required administrative financial tasks.</li></ul><br><strong>Fleet Administration</strong><br><ul><li>Coordinate fleet-related administrative activities including repairs, maintenance approvals, and vendor communication.</li><li>Manage purchase card approvals and documentation requirements.</li><li>Track fleet compliance, renewals, and ensure accurate record-keeping for vehicle assignments and safety requirements.</li></ul><br><strong>Human Resources & Onboarding Support</strong><br><ul><li>Coordinate new hire setup HRIS, ensuring all onboarding documentation is collected, verified, and accurately processed.</li><li>Support employee certification, licensing, and training compliance tracking.</li><li>Maintain updated records for apprenticeships, including required government documentation and timelines.</li></ul><br><strong>Health, Safety & Compliance Administration</strong><br><ul><li>Provide administrative support for the Health & Safety program, including scheduling, minutes, action logs, and training records.</li><li>Attend and administratively support safety committee meetings.</li><li>Ensure technical employees maintain current trade licenses, certifications, and required mandatory training.</li></ul><br><strong>Project Compliance Administration</strong><br><ul><li>Obtain and maintain Certificates of Insurance (COI), WSIB documentation, Form 1000s, and Statutory Declarations for projects.</li><li>Support project managers by organizing required compliance documentation and ensuring timely submission.</li></ul><br><strong>Additional Responsibilities</strong><br><ul><li>Lead a team of administrators, setting priorities, providing coaching and development, and ensuring effective, consistent administrative services in support of business objectives.</li><li>Serve as the administrative point of contact between Operations, Finance, HR, and Fleet.</li><li>Provide audit-related administrative support by assembling required documentation and coordinating schedules.</li><li>Maintain accuracy and compliance in all administrative processes.</li></ul><br><strong><strong>Qualifications:</strong></strong><br><ul><li>Minimum 5-7 years of administrative, operational, or business support experience, included demonstrated accountability across finance, payroll administration, compliance, fleet, and/or project documentation functions.</li><li>Post-secondary education in Business Administration, Accounting, Finance, Operations Management or related field; an equivalent combination of education and progressive experience will be considered.</li><li>Minimum 2-3 years of people leadership experience, including team oversight, workload prioritization, coaching, and performance management within an administrative or operational environment.</li><li>Proven experience supporting or coordinating financial administration processes.</li><li>Strong organizational, written, verbal, and interpersonal communication skills.</li><li>Demonstrated ability to manage multiple workflows in a fast-paced environment.</li><li>Proficiency with office software (Word, Excel, PowerPoint) and ability to learn business systems (e.g., Service Titan, IFS, fleet systems).</li><li>High attention to detail and commitment to maintaining compliance.</li></ul><br><strong>Skills & Competencies</strong><br><ul><li>Exceptional administrative coordination and documentation skills.</li><li>Strong problem-solving abilities and ability to resolve or escalate issues appropriately.</li><li>Ability to build effective working relationships across multiple departments.</li><li>Comfort working with sensitive information with a high degree of confidentiality.</li></ul><br><br>Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare's recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant's accessibility needs due to disability and are available upon request.<br><br>Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.