Associate Group Director

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Position Title

Associate Group Director

Location

New York, NY 10018

Job Summary

The Associate Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services

Pay Range: $117,000 - $155,270 - $193,355

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

New Client Acquisition

  • Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources.

  • Maintains regular contact with an active list of prospective clients. Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework

Client Management

  • Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one’s authority. Escalates matters to Senior Management that are outside the authority of the role.

  • Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate. Responsible for ensuring team members are operating within the bank’s risk protocol and framework.

People Management / Leadership

  • As applicable, responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring staff comply with compliance & 1LoD requirements.

  • Opens and services accounts in accordance with policies, ensures compliance with bank secrecy act, and other regulatory function.

  • Uses independent judgement and discretion to make decisions.

  • Responsible for achieving growth targets as assigned by the manager.

ADDITIONAL ACCOUNTABILITIES

  • Performs special projects, and additional duties and responsibilities as required.

  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level required: College, Vocational or Associates Degree (2 years')

  • Minimum experience required: 6+ Years in banking with a focus on relationship management & business development.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)

Preferred Qualifications:

  • Education level preferred: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.

  • Formal Credit Training

Job Competencies:

  • Strong knowledge of financial products/services, including lending and cash management

  • Sales & Relationship Management

  • Customer Service

  • Communications

  • Organizational Skills

  • Local travel to visit clients and prospects required. 

  • Ability to make independent decisions balancing risk

  • Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank


Skills:
Accounting, Bank Secrecy Act, Banking Services, Business Development, Cash Management, Commercial Banking, Contact Management, Customer Acquisition, Customer Relations, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Disciplinary Action, Economics, Federal Laws and Regulations, Finance, Financial Services, High Net Worth, Leadership, Loans, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Needs Assessment, People Management, Performance Analysis, Performance Reviews, Physical Demands, Private Banking, Referenceable Customers, Regulations, Regulatory Compliance, Relationship Management, Risk, Sales, Sales Management, Sales Prospecting, Staff Development, State Laws and Regulations, Succession Planning, Talent Management, Training/Teaching, Willing to Travel


About the Company:
Flagstar Bank


On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York.

At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators.

We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know..



Company Size:
1,000 to 1,499 employees


Industry:
Financial Services


Founded:
0


Website:


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